Course Overview:
A professional course on back office services offers a comprehensive understanding of administrative, operational, and support functions that are essential for organizational efficiency. Participants learn about data entry and management techniques, and they can master office automation tools such as the Microsoft Office Suite and Google Workspace.
Basic accounting principles are introduced alongside an emphasis on quality assurance and compliance with relevant regulations, honing communication skills for clarity and professionalism in written and verbal interactions, coupled with effective time management strategies.
During the course, participants will acquire knowledge of customer relationship management systems and problem-solving methodologies. The course places emphasis on workflow optimization, ethical considerations, and IT and cybersecurity awareness to ensure the protection of data integrity. Moreover, the course enables participants to work collaboratively with their colleagues while fostering teamwork. Participants will also learn how to analyze performance metrics and report their findings, creating opportunities for career advancement within the back-office domain.
Why this Course?
This course is designed to cater to a diverse audience seeking to improve their proficiency in back-office operations and advance their careers in administrative and support roles within organizations.
Why LCBS Dhaka?
LCBS Dhaka is unique with its products and services designed and offered locally & internationally. LCBS Dhaka is the only platform in Bangladesh with international recognition for the premium partnering with International organizations where internationally recognized Chartered qualifications & Certification courses are offered, Exams are taken, Corporate Training & Soft Skills provided as per employers needs and job placement done. Since 2007 LCBS Dhaka has served the highest number of students, Corporate Clients and offered the highest number of courses with success globally. It ensures delivery of quality education & Training with renowned training specialists from home and abroad. Quantity is not the priority- Quality, Commitment & Clients’ Feedback is our wealth. Hear from our clients whom we served already by visiting our YouTube channel- www.youtube.com/lcbsdhaka.
Course Outline:
Module-2: Operate in a team environment
Module-3: Apply basic IT skills
Module-4: Apply occupational health and safety (OHS) practice in the workplace
Module-5: Type documents in Bangla and English
Module-6: Use internet and social network
Module-7: Comply with ethical standards in the workplace
Module-8: Acquire soft skills in customer service
Module-9: Interpret professional back office services (PBS)
Module-10: Use spreadsheets for business data management
Module-11: Perform business development activities
Module-12: Perform clipping path activities
Module-13: Perform digital marketing
Delivery Details:
Total Class: 24
Total Duration: Total 48hrs
Class Per Week: 2 Days per week
Class Duration: 2 hours
Language: Bangla, English
Delivery Mode:
Online: Blended
Course Fees: Online- BDT- 12500/-
